Terms of Sale
Eaglecard
Petersbrunnstrasse 17
5020 Salzburg
Austria
Tel: 0043/662/841845
E-mail: support@eaglecard.org
Homepage: www.eaglecard.org
Minimum Order:
There is a 10 Euro minimum per shipment.
Shipping And Handling:
Shipping is calculated according to the weight of the products you order.
All shipping is done using the Autrian Post Service: http://www2.post.at/english/index.html.
Letters are always shipped via registered airmail and parcels only insured. However you may decide not to use this service. Any loss or damage is at your risk then.
Prices and Taxes:
All prices are exclusive VAT. Eaglecard is run as a net price shop only, so no taxes have to be paid.
We do not charge any sales tax to foreign customers. However, if you are a resident outside the EU it is likely that your country's customs office will charge import tax, duty, VAT/TVA, or all three. If you are not familiar with your country's importing laws and taxes, we encourage you to contact your local customs office before you order.
Payment Options:
Only pre-payment is accepted. All payments have to be done in Euro. There are three possibilities for you to make payments: banktransfer, paypal or moneybookers.
1) International customers can pay making a banktransfer to
Bank: Raiffeisenverband Salzburg
BIC (SWIFT address): RVSAAT2S
IBAN: AT873509200092105121
Accountholder: Wolfgang Penetsdorfer
Austrian customers can pay to:
Bank: Raiffeisenverband Salzburg
Accountnumer: 92105121
Routing Code: 35092
Accountholder: Wolfgang Penetsdorfer
2) You can pay via Paypal www.paypal.com sending the money to my paypal-ID: thorondor@gmx.at.
Please note, that I am only accepting payments in Euro, so make sure to specify your payment in Euro. There will be 4% added to the final amount for Paypal fees.
3) You can pay via Moneybookers www.moneybookers.com sending the money to my paypal-ID: thorondor@gmx.at.
Please note, that I am only accepting payments in Euro, so make sure to specify your payment in Euro.
Stock Availability:
We try to make sure that we are not commiting to supply cards that we do not have. We sell cards every day, but only update the Website every second night. Therefore there is a chance that cards shown on the site are no longer available, or it is possible that the inventory could be in error, so you are not guaranteed a card until we have picked it.
We try to keep the on-line inventory as current as possible. We will always e-mail you with confirmation of your order. We pick the cards and set them aside on a first-come, first-served basis. We accept orders via email, post or telephone as well as via the website.
In the event of a shortage, your bill will be reduced accordingly.
Cancellation Option:
We will accept back into stock any sealed product that has been returned in a saleable condition for any reason within 7 days of receipt, with the following provisos:
Boosters and other sets of random cards are returned unopened.
We will accept the return of single cards for any reason, as long as the same cards are returned in the same condition as received within 7 days of receipt.
Refunds are given on receipt of the product at our address.
When returning goods for refund, please contact us first. We recommend that all returns are made using at least registered delivery, so that you know that we have actually received them. You will pay the cost of returning goods yourself, unless the goods are faulty, or the wrong items have been sent.
This does not affect your statutory rights as a consumer.
Non Payment:
We reserve the right to place cards back in stock and cancel your order if a payment is not received within 7 days. Goods remain the property of Eaglecard until payment is received.
We will accept no responsibility for goods that are lost in the post where insurance and/or registration has been declined.
This does not affect your statutory rights as a consumer.
Privacy Policy:
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Austrian e-Commerce Law). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent.
The type of information we will collect about you includes:
your name
address
email address
If you have any questions/comments about privacy, you should contact us.